Incident Reporting
This is not fiction. Companies everywhere choke off incident reporting by taking actions that are seen as negative by the people doing the reporting. To be clear, if you want to achieve continuous improvements in safety performance and increase incident reporting, especially those valuable close call reports, there needs to be positive reinforcement every time a report comes in. If there are any real or perceived negative consequences from the people doing the reporting, soon you won’t get any information at all. How to Promote a Culture of Incident Reporting:
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